Returns & Returns


A return as well as the return can take place without information of reasons within 14 days. You must inform us of this in writing within the aforementioned period. If a return request is made after 14 days, this must be justified and approved. These rules apply only to consumers. Further details can be found in our General Terms and Conditions.

In order to guarantee a return, the goods must be in the unused original condition. In the event of any soiling or damage to the goods, a full refund cannot be guaranteed.

If you have decided on a return, please notify us at the following address:

Berlin Road Cargo
FURSTAR
Genshagener Strae 27
DE-14974 Ludwigsfelde